Our Privacy Policy
Overview
ClassroomHQ is committed to protecting your personal information and being transparent about how we collect and use it. This Privacy Policy applies to our websites located at classroomHQ.com and classroomHQshop.com (our "Websites") and the printable digital downloads and teaching resources we provide (our "Services").
Please read this policy carefully before using our Websites or Services. By continuing to use them, you agree to the practices described here.
If you have any questions, you can reach us at support@classroomHQ.com.
What Information We Collect
We only collect personal information when you voluntarily provide it to us. This may happen when you:
- Purchase a product from our store
- Subscribe to our email list or newsletter
- Comment on a blog post or page
- Contact us directly
- Respond to a survey or promotion
The information we may collect includes your name, email address, billing address, and payment details. Payment information is processed securely through Shopify and is not stored directly by ClassroomHQ.
How We Use Your Information
We use your personal information only to provide and improve our Services. Specifically, this includes:
- Processing and fulfilling your orders
- Delivering digital downloads via SendOwl
- Sending you email newsletters and updates via Flodesk (if you have subscribed)
- Responding to your enquiries and support requests
- Improving our Websites and Services
We will never sell your personal information to third parties.
Third-Party Service Providers
To operate our Websites and Services, we work with the following trusted third-party platforms. Each processes your data only as necessary to provide their services and maintains their own privacy policies:
- Shopify — our e-commerce platform, which processes orders and stores customer data. Shopify Privacy Policy
- SendOwl — our digital delivery platform, which handles the secure distribution of purchased downloads. SendOwl Privacy Policy
- Flodesk — our email marketing platform, which manages our subscriber list and sends newsletters. Flodesk Privacy Policy
By using our Services, you acknowledge that your information may be shared with these providers for the purposes described above.
Email Communications
If you subscribe to our email list, you will receive our newsletter and occasional updates about new resources and promotions. You can unsubscribe at any time using the link at the bottom of any email we send. We take spam seriously and will never send you unsolicited communications.
Cookies
Our Websites use cookies to improve your browsing experience. These may include:
- Essential cookies — necessary for the Websites to function correctly, including shopping cart and checkout functionality
- Analytics cookies — help us understand how visitors use our Websites (e.g. Google Analytics)
- Marketing cookies — used to serve relevant advertising based on your browsing behaviour
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our Websites.
For more information about how Google uses data, visit google.com/policies/privacy/partners.
Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. All transactions on our Websites are protected by SSL encryption. Where your data is stored on third-party platforms such as Shopify or Flodesk, it is subject to those platforms' own security practices.
International Data Transfers
ClassroomHQ is based in Australia. If you are located outside Australia, including in the European Union or United States, your information may be transferred to and stored in other countries as part of providing our Services. We take steps to ensure your information is handled responsibly wherever it is processed.
Your Rights
Depending on where you are located, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data.
Australian users: Under the Australian Privacy Act 1988, you have the right to access and correct personal information we hold about you.
EU/UK users: Under GDPR, you have additional rights including the right to data portability, the right to restrict processing, and the right to object to processing for direct marketing purposes. You also have the right to lodge a complaint with your local data protection authority.
To exercise any of these rights, please contact us at support@classroomHQ.com.
Children's Privacy
Our Websites are intended for use by adults, primarily educators and parents. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child under 13, please contact us at support@classroomHQ.com and we will delete it promptly.
Links to Third-Party Websites
Our Websites may contain links to external sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies before submitting any personal information.
Disclaimer
The views and opinions expressed on this blog are my own. Any product claims, statistics, or representations about third-party products should be verified with the relevant provider. ClassroomHQ accepts no liability for actions taken based on content published on these Websites. Adult supervision is always recommended when using our resources with children.
Where a post or resource has been sponsored or a product provided for review, this will be clearly disclosed. I always give my honest opinion regardless of any compensation received.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to review this policy periodically.
For questions about this policy, contact us at support@classroomHQ.com
Last updated: July 2026